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FAQ

How do I contact Red Twist?

Please email us at theredtwist@live.com with any questions or comments. We are an online business, but if you happen to live in beautiful Seattle, you can also schedule to pick up your wrap at:

909 21st Ave E
Seattle, WA 98112

Please email us in advance if you would like to make an appointment to pick up a wrap.

How long will my order take?

Your order should be shipped immediately, so expect to receive it within approximately 4-7 days.

What type of cashmere are the wraps made from?

Red Twist cashmere wraps are made from 100% pure cashmere, meaning there is no manmade wool added into it. This insures that your cashmere stays soft and will not pull out of shape. Its thread is two-ply, which prevents pilling, and makes the garment stronger and warmer. For more information, read how to choose quality cashmere or understanding cashmere from our blog.

How heavy is the wrap?

The cashmere is a two-ply weave of 100% pure cashmere, so it is incredibly soft and warm without being bulky or heavy. The wraps weigh only 13 ounces.

Is the wrap truly one size fits all?

We have been meticulous in our development of a wrap that can fit most people. There is a lot of cashmere involved, so no matter your size, it can wrap properly. If you would like to check before ordering, following are the measurements of the wrap:

  • Sleeve length – 25 inches/63 centimeters
  • Length of back from neck to waist – 21 inches/53 centimeters

How should I care for my wrap?

Red Twist recommends washing on a delicate cycle in cool water and laying flat to dry or dry cleaning. We also recommend storing it folded flat.

How to wrap?

There are many options for wearing your wrap – below are instruction for a few of our most popular styles:

      1. Put on your wrap with both sides open and hanging down. EXAMPLE
      2. Pick up the top corner of one side up and tuck under your shirt and onto your shoulder of the opposite side (or under your bra strap for a more secure hold).
      3. Then, pull the second side OVER the tucked part and let it hang down. EXAMPLE
      4. OR pull the second side up and wrap it around the other side for a more formal look. EXAMPLE

Why the Josephine Charles Foundation?

In China, many girls are discriminated against and hold very little value in a society that chooses to invest its future in its sons. There is a marked imbalance between the number of boys and girls still in school by grade six. By this time, many of the girls have been removed because they are expected to work in the fields, look after animals, help in the home or care for younger siblings. Many of these girls are academically able and given the opportunity would create a brighter future for themselves and their families.

In 2003, the Foundation established a Sponsorship Program. This program allows an individual to sponsor children from particularly poor or deprived communities thereby providing the funds needed for the child to remain at school. Through education, the children develop new skills, which enable them to make decisions that can influence community change, especially in the key areas of education, health, finances and the legal status of women.